Who We Are
Stratavor (the “Company”) is committed to protecting the privacy and security of our customers’ personal information. Stratavor is a registered business entity in Ireland.
You may contact us at info@stratavor.com for any questions regarding this notice or your personal data.
For the purposes of data protection law (including the EU General Data Protection Regulation (GDPR), where applicable), Stratavor acts as the data controller of your personal information, determining how and why it is processed.
Purpose of This Notice
This Customer Privacy Notice explains how Stratavor collects, uses, and safeguards personal data when you interact with our websites, products, and services, or otherwise communicate with us.
This notice supplements any other privacy or fair processing notices we may provide on specific occasions and is not intended to override them.
Data We Collect
Stratavor may collect various types of personal data, including contact details (such as name, email address, phone number, billing or shipping address), account login credentials, and payment information (processed via secure payment providers).
We also collect technical data such as IP address, browser type, and usage analytics via cookies, in accordance with our Cookie Policy. Where specific data collection applies, we will inform you at the point of collection.
How We Use Your Data
- Providing Services: To create and manage accounts, deliver services, process transactions, and send service-related communications.
- Customer Support: To respond to inquiries, support requests, or feedback.
- Personalization and Improvements: To improve functionality, fix issues, and inform product development.
- Marketing Communications: To send updates or promotions where permitted by law or with consent. You may opt out at any time.
- Legal Compliance and Security: To meet legal obligations, enforce terms, and detect or prevent fraud or security incidents.
We will only use personal data for the purposes for which it was collected unless a compatible and lawful reason applies, in which case you will be informed.
Legal Basis for Processing
- Contractual necessity
- Legitimate interests
- Consent
- Legal obligation
Disclosure of Data
Stratavor does not sell personal data. We may share data with:
- Service Providers operating under contractual safeguards
- Business Partners where participation is requested or consented
- Regulators or Authorities where legally required
- Successor Entities in the event of a corporate transaction
Data Security
We implement appropriate technical and organizational safeguards, including encryption, access controls, secure infrastructure, and staff training. While no system is 100% secure, we continuously improve our protections.
Data Retention
Personal data is retained only for as long as necessary to fulfill its purpose or comply with legal requirements. Data is securely deleted or anonymized when no longer required.
Your Rights
Depending on applicable law, your rights may include:
- Access
- Rectification
- Erasure
- Restriction
- Data portability
- Objection
- Withdrawal of consent
- Complaint to a supervisory authority
To exercise these rights, contact info@stratavor.com.
International Data Transfers
Where personal data is transferred outside the EEA or similar jurisdictions, Stratavor ensures appropriate safeguards such as standard contractual clauses or recognized certification frameworks.
Cookies and Tracking
We use cookies and similar technologies to provide and improve services. You may manage cookies through your browser settings, though disabling them may affect functionality.
Third-Party Websites
This notice does not apply to third-party websites or services linked from our platforms. Please review their privacy policies separately.
Changes to This Notice
We may update this Customer Privacy Notice periodically. Significant changes will be communicated appropriately, and the effective date will reflect the latest revision.
By using Stratavor’s services, you acknowledge that you have read and understood this notice.